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Booking Day Info & Terms

Everything you need to know with regards to General Booking Day Info, and Booking Terms, Payment and CXL Policy is on this page.  If you require clarification on anything noted - please feel free to contact me to discuss - Txt is Best. ​

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​​Confirming Bookings. ​​​​​

To hold a Booking Space ...

Your name and a mobile number are required. ​

Both you and I must mutually agree on a booking day and time.

Refer to the Welcome Page for Booking Info & Hours. 

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All Travellers Booking requests - please note : ​​​​​​

A Deposit maybe Requested. 

In cases where your Travel plans dictate an arrival time into Auckland is within the 6 hours prior to your booking time,  I generally request a deposit of $80 to be paid prior to my confirming.  This must be received by the time requested in your Booking Confirmation Info.

Note - this is non-refundable 3 hours prior to the booking time @ which time, the booking is considered 100% confirmed unless otherwise cancelled 3 hours prior to the booking time. 

Any balance of Booking Fee is due by cash on arrival.  Full Payment via Bank Transfer can also be arranged - please enquire for details. 

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Booking Confirmation Info...

is sent via TXT only to form a record of booking details. 

I generally prefer to confirm the day prior, however for short notice Bookings, I prefer confirmation 3 hours prior to the requested booking time. On occasion, I may be able to accept a booking with a minimum of 2 hours notice.  

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​Confirmation requests not replied to & Deposit requests not recieved by the time stated, may result in your booking not being guaranteed and therefore, the booking being cancelled. 

note: For bookings confirmed more than 24 hours in advance - I generally send a further TXT on the day, to reconfirm the booking is good to go, before I commence set up.  This will require a response a minimum of 3 hours prior to the booking time, and in instances this is not received, the booking may be cancelled.  A txt will be sent in the event this occurs. 

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Massage Timing ... 

For all bookings - I request you arrive a minimum of 10 minutes prior to the booking time for a brief pre-massage chat to check over any medical considerations and offer an opportunity for you to ask any questions, before we commence.  If you need to shower before we commence the Massage - arriving 15 minutes before booking time is requested. 

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All charges are based on the times quoted, which is inclusive of a shower before you leave.

The Massage Time commences after the pre-massage chat or at the agreed booking time, which ever comes 1st.  If you are late without notice - then the overall Massage time may be reduced to accommodate the Massage to finish on time - very much subject to my own committments after the Massage. ​

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On The Day. ​​​

Once the booking is 100% confirmed - I will send Full Address Info, recommended parking locations, along with Apartment Complex Pedestrian Access Points, Building location & Building Access Info.   This Info will be sent via TXT only, @ least a minimum of 2 hours prior to booking time.

 

​Parking - Free Street Parking is available in the surrounding streets or the Avondale Shops there is a Public Parking 240 minutes Parking area available off Rosebank Road. 

​On Site Parking is not available - any vistors vehicles parked on site are subject to towing @ owners expense. ​

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For all bookings - Payment - ​is to be made via Cash on Arrival.

Note I do not operate with EFTPOS or Credit Cards. 

​Full Payment via Bank Transfer can also be arranged, with payment made a minimum of 3 banking hours prior to the ​booking time. This allows for bank transfers to occur before the booking time - in the event a bank transfer is not recieved before a booking - the booking may be released, or Cash on Arrival Requested - in which case - you will be notified at my earliest possible convienence. 

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All bookings remain tentative until your TXT confirmation and or deposit when requested is received.  Tentative means  - EnigmaticBody reserves the right to replace or cancel your booking. In the rare instances this occurs, a TXT will be sent to advise you. 

EnigmaticBody is not GST registered and is run as a non profit basis - therefore receipts are not available. 

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Cancellation Policy. ​

I understand that "life" happens and changes can unexpectedly occur @ short notice.  In the event that you do need to cancel, it is appreciated that this is done no later than the Confirm by Time stated in your confirmation Txt Message, or at a minimum - 3 hours before the booking, a $80 Cancellation Fee applies.  Any cancellation within 90 minutes of an booking time or in the event of a No Show or the Cancellation occurs during the booking itself, or when it is noted on your arrival, that the Requested Wellness Considerations Check is in Contrainidcation to the Info given by you - then the full fee quoted applies.

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In the rare event, that I do charge a Cancellation Fee - these are payable by via bank transfer within 6 hours of recieving the notice to pay.  If payment is not received, then future booking requests - without exception, will require the Cancellation Fee plus the New Booking Charge to be paid in advance via bank transfer, a minimum of 6 hours prior to the booking time, or the new booking will be cancelled and future booking requests from you - will not be accepted. 

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EnigmaticBody reserves the right to Release / Cancel bookings, should any of the requested Info as noted on this page or the Massage Consideration Page, and info included in Confirmation TXT Messages - not be completed or received as requested. 

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When it is noted on arrival, that any of the Wellness and Massage Considerations may affect the booking going ahead @ that time, and I have not been previously advised of this. 

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During the booking  - there is any hint of the following; 

1/  Alcohol or Illegal Drug use,  (this includes Amyl Nitrate during the massage). 

2/ Any Verbal or Physical threats occuring against myself or any other Apartment Complex Resident. 

3/ Any disprespect for the personal space, that I call home. 

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Thankyou for your understanding.​